Data Privacy Policy

Please note that the details entered by you during the course of a transaction are stored and processed in our IT system. Personal details are naturally treated with the utmost confidentiality.

Use of Email Addresses for Sending Newsletters

Independently of contractual performance, we use your email address exclusively in our own advertising for the purposes of sending newsletters where you have expressly agreed to this.

You can unsubscribe from the newsletter at any time. The necessary contact details can be found in our Legal Notice.

Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc. (“Google”). Google Analytics uses ‘cookies’, text files that are saved on your computer and allow your use of the website to be analysed. The information about your visit collected by the cookie (including your IP address) is usually transferred to a Google server in the USA and saved there. If this website has activated IP anonymisation, Google first abbreviates your IP address within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional cases. Google will use the information collected on behalf of the website operator to evaluate your use of the website, to compile reports about your activities within this site, and to provide further services for the website operator related to use of the website and Internet use. Google will under no circumstances associate the IP address transmitted by your browser within the operations of Google Analytics with other Google data. You can prevent the installation of the cookies by entering the corresponding settings in your browser software. However, please note that in this case you may not be able to use the complete range of functions of this website to their full extent.
You can also prevent the data related to your use of the website (including your IP address) generated by the cookies from being recorded by Google and Google’s processing of this data by downloading and installing the browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Facebook Plugins

Our website uses social plugins provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). When you visit a page of our website that contains a social plugin, your browser sets up a direct connection to Facebook’s servers. Facebook directly transfers the plugin content to your browser, which embeds it into the website. The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like” or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. You can prevent this only by logging out of Facebook before using the plugin.

For the information on the purpose and scope of data collection and processing by Facebook, as well as your rights in this respect and settings options for protecting your privacy, please see Facebook’s privacy policy.

Collection, Processing and Use of Personal Details

We collect personal information (details of personal or factual circumstances of a specific or identifiable individual) only to the extent provided by you

This website uses SSL which encrypts the personal details that you send to us so that they cannot be viewed by third parties. SSL encryption applies to the entire customer account and ordering process in addition to the transmission of any contact enquiries.

Your personal information is processed and used in the fulfilment and provision of the contractually agreed performance and in processing your enquiries or requests.

After completion of the contractual performance, this information is stored in compliance with the retention periods required under fiscal and commercial law and deleted after expiry of these periods unless you have expressly agreed to its further processing and use.

Sharing of Personal Information

We do not share your personal information with third parties. Exceptions to this are restricted to our service partners which we require to fulfil contractual performance. In these cases we comply strictly with British and European data protection regulations. Only the minimum data necessary is shared.

Cookies

Several areas of our website use ‘cookies’ – small text files which are placed on your computer and stored by your browser. They are used by our systems to provide a more user-friendly, effective and secure service. Cookies also enable our systems to identify your browser and offer services to you. Cookies do not contain any personal information.

Right of Information concerning Personal Data

You have the right to free information about your stored data at any time as well as the right to correct, lock or delete these data. Please direct your e-mail or postal enquiry, giving clear identifying details of your person, to:

Sang-ngak-chö-dzong
162 Whitehall Road
Bristol
BS5 9BP

Email: enquiry[at]gmail.com